Chapters

Unit 1 (Business and its environment)

Unit 2 (Human resource management)

Unit 3 (Marketing)

Unit 4 (Operations management)

Unit 5 (Finance and accounting)

Chapter 1 (Enterprise)

Chapter 2 (Business structure)

Chapter 3 (Size of business)

Chapter 4 (Business objectives)

Chapter 5 (Stakeholders in a business)

Chapter 10 (Human resource management)

Chapter 11 (Motivation)

Chapter 12 (Management)

Chapter 17 (The nature of marketing)

Chapter 18 (Market research)

Chapter 19 (The marketing mix - product and price)

Chapter 20 (The marketing mix - promotion and place)

Chapter 23 (The nature of operations)

Chapter 24 (Inventory management)

Chapter 25 (Capacity utilisation and outsourcing)

Chapter 29 (Business finance)

Chapter 30 (Forecasting and managing cash flows)

Chapter 31 (Costs)

Chapter 32 (Budgets)